What does emotional intelligence in nursing refer to?

Emotional intelligence in nursing refers to the ability to recognize and manage one's own emotions as well as the emotions of others. This skill is crucial in the healthcare environment, where nurses frequently encounter patients in distressing situations. Being emotionally intelligent enables nurses to build trusting relationships with patients and colleagues, communicate effectively, and provide empathetic care.

By understanding their own emotional responses, nurses can better navigate the stressors of their work and maintain their composure in challenging situations. Additionally, recognizing the emotions of patients allows nurses to tailor their interactions and support to meet the psychological and emotional needs of those in their care, ultimately improving patient outcomes and satisfaction. This capability goes beyond mere technical skills or caregiving tasks, underscoring the importance of the emotional aspect of healthcare.